In today’s digital world, data centers are the backbone of the global economy, supporting critical applications for businesses, governments, and individuals. Whether it’s storing sensitive financial data or hosting mission-critical applications, the reliability of these centers is non-negotiable. But what exactly makes a data center trustworthy? The answer lies in the “Three Ps” – Product, Process, and People.
The First “P” – Product
A data center is more than just a building—it’s a fortress designed to protect the digital assets that power modern businesses. The infrastructure, from power distribution to cooling systems, is the foundation of its reliability. Here, industry standards such as TIA-942 and ISO 22237 come into play, ensuring that the infrastructure is built with resilience and redundancy in mind.
Data centers aligned with these benchmarks are engineered to withstand unforeseen disruptions, such as power outages, extreme weather, or cyber threats. A strong, resilient Product (infrastructure) ensures uninterrupted service, which is the bedrock of any trusted data center.
The Second “P” – Processes
Even the most advanced infrastructure is only as good as the processes that manage it. This is where the second “P”—Process—plays a vital role. Every aspect of a data center’s operation, from routine maintenance to emergency response, must follow meticulously designed protocols to ensure seamless performance.
Processes cover everything from managing power and cooling systems to implementing security measures and ensuring compliance with regulations. Adhering to best practices allows the data center to meet stringent regulatory demands without sacrificing performance or security. In a complex and evolving regulatory landscape, having well-defined, consistently reviewed processes is key to long-term operational success.
The Third “P” – People
Perhaps the most important factor in building trust is the third “P”—People. No matter how advanced the infrastructure or how detailed the processes, a data center cannot function without a skilled team. Competent, well-trained personnel are responsible for maintaining and optimizing the infrastructure, responding to emergencies, and executing processes with precision.
The human factor plays a crucial role in upholding the high standards of resilience, availability, and security that clients expect. In an industry where the margin for error is minimal, having the right people ensures that issues are addressed before they escalate, enhancing the overall trustworthiness of the facility.
Strengthening the 3Ps Through Collaboration
EPI recognize the importance of collaboration in reinforcing the Three Ps. The partnership with USDC Technology aims to strengthen these pillars in Vietnam’s data center landscape. Together, we are committed to ensuring that our clients benefit from a robust infrastructure, well-defined processes, and a skilled workforce.
By focusing on these areas, data center operators can ensure the trust of their clients, creating a reliable digital infrastructure for the future. We are proud to support our customers on this journey, providing the expertise and tools needed to uphold these critical pillars of trust.
In conclusion, the Three Ps – Product, Process, and People – are the essential building blocks of a trusted data center. Through collaboration with USDC Technology, we are dedicated to fostering excellence in these areas, ensuring that Vietnam’s data centers are equipped to meet the demands of a rapidly evolving digital economy.
Source: Edward van Leent – Chairman & CEO at EPI Group of Companies
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Universal Smart Data Center Technology
Phone: (+84) 28 73080708
Email: info@usdc.vn
